Use case

Internal knowledge base assistant

Retrieval assistants answer from indexed internal documents, with citations employees can check.

Internal answers with citations employees can verify

Radiantze indexes approved internal sources, retrieves relevant passages, and composes answers with citations linking straight to the original document.

Access controls match existing permissions so people only see what they may already open. Scheduled re-indexing keeps answers aligned as policies and docs change.

Illustration of an internal knowledge base assistant answering employee questions with cited sources

Insight

Cited

Answer format. Every response links to source passages.

Insight

Permission-aware

Access control. Users see only documents they already may access.

Insight

Fresh

Index cadence. Scheduled re-indexing as policies and docs change.

Partnership

Radiantze rollout pattern

Internal RAG succeeds when source governance, chunking quality, and retrieval evaluation happen before tuning generation prompts.

  • Inventory approved sources and retention rules.
  • Index with metadata for filtering by team or topic.
  • Evaluate retrieval quality on real employee questions.
  • Pilot with one department before broad rollout.

Outcome

Enterprise outcome

Employees resolve questions faster with answers they can verify against the source document every time.

Radiantze capability stack

Source connectors

Confluence, SharePoint, drives, and ticket systems indexed into one governed retrieval corpus.

Retrieval layer

Chunking, embedding, and metadata filters tuned so answers pull the right passages first.

Chat interface

Slack, Teams, or web UI with citation links employees can open and verify immediately.