Salesforce

Sales, service, and revenue cloud programs configured for adoption with integration to ERP and data platforms your teams already trust.

CRM that sellers and agents actually use

Radiantze designs Salesforce for lasting adoption through focused data capture, coordinated automation, guided selling, and service consoles that shorten handle time.

Architectures use platform events and clear ownership between CRM and ERP for customer, order, and invoice truth.

CRM colleagues reviewing dashboards and plans in a modern office

Partnership

Connected revenue operations with trusted CRM data

Radiantze co-designs the data model and automation with RevOps, service, and IT so forecasting and case management improve together.

  • Persona-based layouts and flows tested before go-live.
  • CPQ and billing alignment with one governed catalog.
  • Omni-channel routing with SLA metrics leadership can use.
  • Einstein features shipped with evaluation and measurable outcomes.

01

Sales & revenue

Lead-to-cash with CPQ, approvals, and partner community when channel selling matters.

02

Service & experience

Case management, knowledge, and portals connected to telephony and chat.

03

Platform & integration

Governed metadata, CI/CD, and ERP sync with reconciliation monitors.

Priorities

Delivery priorities Radiantze addresses

  • Radiantze governs sandboxes and packages so release velocity stays high.
  • Radiantze reconciles integrations that protect pipeline and forecast accuracy.
  • Radiantze reinforces productive CRM workflows after launch.

Delivery

Radiantze approach

  • 01Discover & blueprint

    Journeys, data model, and integration contracts with ERP owners.

  • 02Configure & integrate

    Sprint demos with regression automation on critical flows.

  • 03Migrate & adopt

    Validated data loads, role-based training, hypercare, and a prioritized wave-two backlog.